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Domain : Engineering

Project Manager, Supplier Quality


At Merkur, we offer you the opportunity to put your engineering into action and contribute to the success of major projects in various fields of the industry. As an expert in industrial engineering, you will act as the quality service manager for suppliers to ensure the complete supplier management process.

Job Description :
  • Supervise and direct the resolution of North American customer service relationships related to the quality of electronic and electrical systems and components manufactured by suppliers;
  • Carries out the characterization and the analysis of the root causes of the anomalies observed on the different systems of the product by using the different diagnostic tools;
  • Solve issues in collaboration with different departments and require action plans from suppliers;
  • Support the resolution of customer service reports related to the quality of suppliers;
  • Document progress according to established processes
  • Participate in supplier audits as needed with the Supplier Quality Development team;
  • Take charge and demand multidisciplinary action plans during major supplier quality issues;
  • Determine technical solutions with suppliers and ensure their validation for production and for service;
  • Have the solutions put in place by the Product Development team and the transport companies approved;
  • Participate in trade negotiations with suppliers for customer campaigns;
  • Contribute to the improvement of the management and resolution processes of service reports;
  • Conduct occasional trips to customers and suppliers (Canada / USA) to investigate service reports or validate solutions.
Requested skills:
  • You hold a Bachelor's degree in Electrical or Electronic Engineering;
  • You have at least 5 years of relevant experience in quality, design, support and / or project management in the manufacturing sector;
  • You have relevant technical knowledge of electrical and electronic component systems;
  • You know problem solving methods (8D, PDCA, 5M / Ishikawa, 5Whys, ...);
  • You master the methods of continuous improvement (Kaizen, Lean / Six Sigma, TPS), an asset;
  • You are perfectly bilingual (English / French), both spoken and written;
  • You are mobile internationally (USA).

You stand out by the following skills:

  • You have good skills in project management;
  • You demonstrate strong leadership and ability to sell your ideas;
  • You possess a great spirit of analysis and rigor;
  • You distinguish yourself by your excellent communication and teamwork;
  • You have programming knowledge, an asset.

Do you want to use your expertise and skills in the service of manufacturing companies? You aspire to join the ranks of a multidisciplinary team, young and dynamic?

We invite you to send us your application by email to the following address:

Only selected candidates will be contacted.


Social activities
Insurance medical and paramedical
Disability Insurance
Work-Life Balance
Program of training and development
Refund of profesionnal order contributions
Partager cette offre :
Starting date : As soon as possible
Job status : Permanent
Work schedule :Full time
Work shift :Day
Number of positions available : 1
Salary : To be discussed
Merkur inc.

Quebec (QC)
Level of education :
Diploma :
BAC Completed
Langues écrites :
Fr : Advanced
En : Advanced
Spoken languages :
Fr : Advanced
En : Advanced
Work experience :
6-9 years
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